Campaigns page research & redesign | Shelter Scotland
Usability testing and card sorting that reshaped how the campaigns page balances information and action.
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Patri Santaengracia
Edinburgh based UX designer. I create experiences that put people first. Grounded in research, shaped by accessibility, and designed with people in mind.
Latest work
Webchat CTA research | Shelter Scotland
Setting expectations and offering alternatives when webchat is busy or closed.
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Callout component review | Shelter Scotland
Turning inconsistent callout usage into evidence-based guidelines for the advice team.
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Stepper tool accessibility | Housing advice
Making a step-by-step advice tool clearer with a one-question-at-a-time pattern.
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